When you buy a new piece of technology such as a TV, camera
or cooker, do you read the instructions, throw the instruction book away and
figure it out by trial and error or do you seek out someone to show you how the
new gadget works? When seeking travel directions, do you look at a map, ask
someone for directions or just follow your nose? Everyone will have a preferred
way of approaching these and many more tasks yet very often we do not appreciate
that in work as in every other aspect of life different people will learn in
different ways. I have heard comments like How many times do I have to
explain this to him before he gets it? or How many times do I have to show
her before she gets it right? Very often it is not the fault of the receiver
of the instruction but more the approach that the giver has chosen to use. The
approach is typically based on what works best for the giver themselves and
seldom takes into consideration the possibility that the receiver may not learn
the same way.
There are 3 basic learning styles. These are Visual,
Auditory and Kinaesthetic. A person with a visual preference will typically read
the instruction book, an Auditory person would prefer to get advise or listen to
instructions from someone else and the Kinaesthetic person will just get stuck
in the figure it out through trial and error.
We can all learn through the 3 different styles yet we also
do have a preference for one and possibly two. If you are in a position where
you are required to teach or train someone else or indeed are ever in the
position where you have to explain something new to someone else, you would do
well to take the time to find out what style the person you are interacting with
learns best through and adjust your approach accordingly.
Some people have a talent for recognising the learning
style of a person through close observation and interpretation of speech and
body language and it is something that can be developed over time. For example
if you hear someone say, I see what you mean, this would indicate that the
person has a visual preference. I hear what you are saying you guessed
it this person would have a preference to learn through auditory means and
That doesnt feel right would be a signal that this person has a
kinaesthetic learning preference style.
If you are not yet gifted with the ability to interpret
learning styles of observation alone fear not. There is a simple tool you can
use that can be found at www.businessballs.com
.Do a search on the site using the word VAK. This is a quick
multiple-choice questionnaire that while not scientifically based is in my
opinion a very good guide to identifying a persons predominant learning
style.Try is on yourself and see
how accurate it is.
The next time you find your chosen method of explanation or
demonstration is not working, before you throw in the towel, take a few moments
to establish the persons preferred learning style and adjust your approach
accordingly. If for whatever reason, you are unable to figure out what style is
best, use them all, show them, explain to them and let them try it themselves or
just ask them what approach would work best for them.
If you would like to discuss any aspect of this article in
more detail please contact us at Tel: 061-467287 or email:
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Fergal OConnor is a Business and Personal Life Coach
working in partnership with his Business and Private clients providing a
supportive, confidential, challenging and non-judgemental environment to make
their ambitions and dreams a reality. Fergal also facilitates a range of
Management training programs and is available for public speaking engagements.
Fergal can be contacted at Synergy Coaching Services, Tel: (061) 467287, email
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Synergy Coaching Services offers personalised face to face Business
Coaching, Team Facilitaiton Services and Training to clients in the 3
provinces of the Republic of Ireland, Munster, Connacht and Leinster.